a. Personal Information

• Name, email address, phone number, and other contact details.

• Identity verification documents, such as KTP, SIM, or passport, for check-in purposes.

• Payment information, including credit/debit card details and payment method preferences.

b. Account Information

• Email or phone number for accessing your Nomadden account.

• Account activity, such as booking history and preferences.

c. Usage Information

• Device information, such as IP address, browser type, operating system, and app version.

• Interaction data, including pages viewed, features used, and actions taken on the site or app.

• Service Provision: To process bookings, verify your identity, and facilitate check-ins and check-outs.

• Customer Support: To assist with inquiries, cancellations, or complaints.

• Marketing and Promotions: To send you promotional emails, SMS, or app notifications about offers, discounts, and updates, in compliance with applicable laws.

• Personalization: To improve your experience by tailoring recommendations and services.

• Security: To monitor and prevent unauthorized access, fraud, or other illegal activities.

• Compliance: To adhere to legal obligations and enforce our Terms and Conditions.

• With Service Providers: Third-party vendors (e.g., payment processors, marketing platforms) assisting in delivering services.

• Legal Requirements: When required by law or to comply with legal processes.

• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

• Safety and Security: To protect the safety of guests, employees, and property.

• Access and Update: Request access to or corrections of your personal information.

• Delete: Request deletion of your account or personal data, subject to legal obligations.

• Withdraw Consent: Opt-out of marketing communications or data processing for certain purposes.